Refund Policy
Refund Policy – Jewelry for Queen
At Jewelry for Queen, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we’re here to help.
Refund Eligibility
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You may request a refund within 7 days from the date of delivery.
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To be eligible, the item must be:
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Unused and in its original condition
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In the original packaging
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Accompanied by proof of purchase (order ID or invoice)
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How to Request a Refund
To initiate a refund, please email us at bansiwalajewellery20@gmail.com
with your order details and the reason for return. Our support team will guide you through the next steps.
Refund Process
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Once we receive and inspect the returned item, we will notify you regarding the status of your refund.
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If approved, your refund will be processed within 3–5 business days, and the amount will be credited to your original payment method within 3 business days.
Return Shipping
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Customers are responsible for the return shipping cost unless the item was damaged or incorrect.
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We recommend using a trackable courier service for all returns.
Non-Refundable Items
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Personalized or custom-made items
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Items that show signs of wear or damage not due to our error
If you have any questions regarding your refund, feel free to reach out to us at bansiwalajewellery20@gmail.com. We’re happy to assist you.
Thank you for shopping with us!
— Team Jewelry for Queen